Support Ticket Response Times
| New Tickets (Ticket created > Staff replied > User replied) | 3 days* |
|---|---|
| User Replied (Ticket created > Staff replied > User replied) | 2 days* |
*Please note that the times indicated are averages and are provided for guidance only. Actual response times may vary, and your ticket may take more or less time to receive a response. We appreciate your patience and understanding.